Technical Support:

If you experience difficulties using DC Live/Forensics and are unable to find a solution in the User's Manual or help files, please contact our Technical Support Staff for assistance.

Technical Support is free for six months after purchase. After six months, Technical Support is available for a nominal fee per call or E-mail. Technical Support is available Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Standard Time at 717-764-9240 or support@tracertek.com. (Click Here to Contact Technical Support).

JBR Technology has extensive experience in forensic audio and recording equipment and is also available to provide assistance in using and understanding this effective software program. If you have any questions or need additional information, please contact jim@jbrtech.com or 703-644-5500. (Click Here to Contact JBR Technology).